Product management across ecommerce, payments, and digital experiences.
I’m a New York-based Product Manager with 8+ years across ecommerce, payments, self-service, and enterprise platforms. I use customer behavior, experimentation, and business context to decide where the experience needs to improve, what to leave alone, and how to move the work forward.
Selected outcomes
Selected product work
Apple Pay and platform modernization
From an Apple Pay launch for Aveda to payments and OMS modernization across 19 global brands, this case study shows how I handled launch risk, brand sequencing, and the full transaction lifecycle.
Product direction under uncertainty
Changed the product direction after the image model and available data proved unreliable. The new MVP connected stated concerns with explainable ingredient guidance.
Mobile checkout optimization
Used behavioral analytics, customer feedback, and experimentation to identify checkout friction and prioritize improvements across payments, subscriptions, and mobile UX.
How I move product work forward
Find the real problem
Understand the customer need and business objective behind the request.
Use evidence to choose
Combine behavior, feedback, data, and technical reality.
Make tradeoffs visible
Give teams enough context to make intentional decisions.
Learn and adjust
Use testing and post-launch signals to decide what changes next.
I work on customer experiences and the complex systems behind them.
Across checkout, payments, guided selling, self-service, and enterprise platforms, I pay attention to the extra step, the unclear message, and the process that could be easier for the customer or the team supporting it.
Contact
I’m currently exploring product roles across ecommerce, payments, digital experience, and platform work.
New York, NY
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